How we work is all based on providing our clients with 100% satisfaction each and every time we do work for them. Before starting any job, Rocket City Soft Wash is always happy to provide a free, no-obligation, estimate. In our estimates you will get a detailed explanation of exactly what we will do, what the cost will be, when we can commence the work, and how long the job will take. We are often the most affordable option, but our work is always the highest quality.

After you accept our estimate, please contact us to schedule your job. Once the appointment date is close, we will contact you the day of or the day before we are coming out.

Now that you have hired Rocket City Soft Wash, the exterior beautification of your property becomes our priority. Our crews show up on time, complete the work efficiently, and will always clean up so that the only sign that Rocket City Soft Wash was there is that your property looks amazing.

• When we arrive, we’ll let you know that we are there. We’ll do a walk-around the property, bring up any concerns and/or take photos, and let you know what to expect prior to starting. If you are not home, we may call if we have any concerns.
• We will have approx. 150 gallons of water on hand. We will need to hook up to your water spigot.
• We will water down landscaping, near the area to be cleaned, with fresh water prior to applying detergents

We do NOT use high pressure when doing a roof clean or house wash. We will only Softwash these surfaces.

House Wash

• We are specially set up to do an on-demand mix by using special manifolds. Each house demands different ratios.
• Your home will be thoroughly rinsed down once the mold has dissolved. Though we will be using a 8GPM machine, we use special tips that will keep the pressure down to a minimum so the spray basically washes the detergent off.

Gutter Cleaning

• If you opt for a gutter cleaning, we clean out a majority of the leaves and buildup in your gutters. Then we will blow the excess off. The inside of the gutters will be rinsed down along with the downspouts
•  PLEASE note that if you opt for the gutter cleaning and you want the outside of the gutters cleaned, you must also get a house wash.

Roof Cleaning

• Water down sensitive bushes, plants with fresh water prior to applying detergents
• We will be spraying from the ground.
• Once we start applying the detergent, we will have someone always spraying your bushes, plants and flowers to help prevent damage from the chemicals.
• Once we apply our detergent, we do not rinse, we let mother nature wash the excess soap from your roof. Our detergent will help the chemicals to do its job.
• If you are also getting a housewash, we will do this after doing the roof.

Driveway and Sidewalks

• If you opt for getting your driveway and/or sidewalks cleaned, we will pre-treat the surface area which means we spray on a chemical and let it sit for 15-30 minutes.
• We will then use our special surface cleaner with straight water. We use just enough pressure to clean the mold off without damaging your driveway
• Once done, we will rinse your driveway off
• We do not let any chemicals go down any storm-drains nearby. It is not illegal to let chemical residue dry on any surfaces
• Once done with rinsing off your driveway, if necessary, we post treat your driveway which means we spray another chemical on your driveway. We do NOT rinse this off as this will help prevent stains from coming back as fast. This is a special service that we do that is no additional cost to you.
• While doing the cleaning, we pay special attention to any grass along the edge of the driveway. We make sure we keep any detergent overspray to a minimum.
• We may include in our quote to have your sidewalk done. This is totally optional and is not included in the price of doing your driveway.

After completing the work on your property to our satisfaction, we will personally review the results with you to ensure that everything is exactly as you wanted and expected it to be. Though we are the most conscientious and professional exterior cleaning team in Huntsville Madsion, we still understand that the ultimate judge of your property is you.

After reviewing the work with you, any areas, items or issues will be addressed and corrected to your satisfaction. Rocket City Soft Wash does not consider a job complete until you are so happy that you’ll not only hire us again, but would even recommend us to your boss, neighbor, or mother-in-law.